Your Privacy and Security are a Top Priority at Aqua Action. Aqua Action will never share, rent, or sell any customer information to any other party.
Your personal information may be shared with third parties, only for the provision of financial services, if and to the extent that customers choose to use such services.
When you submit personal information on our website we will protect your information both online and offline.
Aqua Action takes reasonable and appropriate steps to protect your personal information from unauthorized disclosure or access. However, no data transmitted over the internet or stored on a server can ever be 100% secured. Therefore, while we strive to protect your privacy and personal information, we cannot guarantee the security of any information transmitted or disclosed to us online. We are not responsible for the disclosure, destruction or theft of your personal information.
If you opted to register with us, you established a password for your account, in which case your online account information will be protected by your password. We suggest that you do not share or disclose your password to anyone. You are responsible for the confidentiality of your account and password and are fully responsible for all activities that occur under your account and password. We suggest creating challenging passwords such as those with alphanumeric combinations.
When you submit personal information on our website, your information is protected both online and offline. We can only access your credit card (but not your actual credit card information) to issue credits, and if you request for your card to be charged through a secure and approved subscription. Only you can produce a charge by placing an order in your password-protected account otherwise.
While on a secure page, such as our order form which is hosted in a secure data facility, the lock icon of your web browser becomes locked. This indicates that the connection between your web browser and our web server is secured. While on a secure page, the ‘http’ on your browser changes to ‘https’.
When you submit sensitive information (such as credit card number), that information is encrypted and is protected with the encryption software which meets or exceeds industry standards – (Secure Socket Layer). While on a secure page, such as our order form which is hosted in a secure data facility, the lock icon on the bottom of web browsers such as Firefox, Google Chrome and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
Aqua Action & 3rd Parties
Like most retailers, as you visit our websites, we are collecting information about that visit. We collect this information to improve our delivery of information and services to you. In order to collect this information, we utilize technology from third party companies like Google. For example we utilize Google Analytics to aid in website measurement. This software is employed to evaluate – anonymously and in aggregate about how people use the Aqua Action family of websites. We also use a system called Infusionsoft to streamline and automate as much of the process as possible.
While this statistical data is collected, it is important to note that Aqua Action does not sell, rent or lease any of your personal information. Nonetheless, if required by law, we will release your personal information due to a search warrant, subpoena, court order, etc.
Online shopping is, by its nature, shopping without physically examining items prior to purchase. If you buy using our online shop, we assume that you understand and accept that we cannot refund or take responsibility if, after receiving your purchases, you decide that you do not like their feel or look.
Our Returns and Refunds Policy only applies to items that are faulty or if Aqua Action had sent the wrong items.
If you do decide that you want to return your item back to us, the following points are applicable:
- The Box of the product must be unopened and intact.
- The return shipping of the product is the customer’s expense.
- There is a 7.5% restocking fee when returning your product.
Returning faulty or incorrectly sent items:
All items purchased from our online shop are checked for defects and quality and are securely packaged prior to shipment. If any of your items do have a fault or if your order was incorrectly fulfilled:
You must contact us at email@example.com prior to sending the item back to let us know what has occurred.
Faulty or incorrectly sent items must be unopened and packaged securely and returned to Aqua Action within 7 days of the date that you received them to be eligible for a replacement or refund. You are responsible for the return shipping costs, we will inspect the faulty or incorrectly sent items upon receipt. If they are as described for the return authorisation, will either exchange the defective item (if available) or issue a refund and a credit applied to your account for the return shipping costs, at our discretion.
The postage cost of returning faulty or incorrectly packaged items will not be reimbursed unless you follow the above-mentioned process, as authorised by us.
Items will not be accepted by Aqua Action, nor will be eligible for a refund or exchange if:
– They are returned later than 7 days after you had received them
– If you did not contact firstname.lastname@example.org for authorisation to send back your items prior to sending them to us.
If you have any questions about this privacy statement, the practices of this site, or your dealings with our website, you can contact us at: email@example.com
Not Safety Advice
Aqua Action is not responsible for any damages for information or services provided even if Aqua Action has been advised of the possibility of damages. Aqua Action is not responsible for any injuries, damages or harm that may arise from the use or installation of its products.
Links To 3rd Party Websites
Links to or access from any third party websites or resources is not an endorsement of any information, product or service. Aqua Action does not control or endorse any third party websites. Aqua Action is not responsible for the content or performance of any third party websites. Use of any third party websites is at your own risk.
This Site may be accessed by users in countries other than the United States. This Site may contain products or references to products that are not available outside the United States. If you access this Site from a location outside the United States, you are responsible for compliance with all local laws and regulations. You agree that you will not use this Site content or products in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree that the use of this site is at your sole risk. This site and the materials contained herein are provided on an “as is” and “as” available” basis, except as otherwise expressly provided in this agreement. Aqua action and other affiliated companies and their respective officers, directors, employees and other representatives (collectively, “aqua action entities”) expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Aqua Action Entities make no warranty that this site will meet your requirements, this site will be timely, secure, timely, error free or uninterrupted, the results obtained from this site will be accurate or reliable, the quality of any products, services, information or other material obtained by you through this site will meet your expectations and any site errors will be corrected. Any material downloaded or otherwise obtained through this site is done at your own risk and you are solely responsible for any damage to your computer system or loss of data that results from the download of any material. No information obtained by you from aqua action entities or through this site shall create any warranty not expressly stated in this agreement.
All products and services purchased through this site are subject only to any applicable warranties of their respective manufacturers, distributors or suppliers. If any, to the fullest extent permissible by applicable law, Aqua Action disclaims all warranties of any kind, either express or implied, including, any implied warranties, with respect to the products and services listed or purchased on this site, without limiting the generality of the foregoing, the aqua action entities expressly disclaim all liability for product defect or failure, claims attributable to normal wear, product misuse or modification, abuse, incorrect product selection and not following printed directions.
To the maximum extent permitted by applicable law, in no event shall aqua action entities be liable for any damages of any kind arising out of, in connection with or relating to the use of or inability to use this site, including any liability as a, publisher of information, reseller of any products or services, for any defective products, for any incorrect information or inaccurate information, for any unauthorized access to or disclosure of your transmissions or data, for statements or conduct of any third party on this site or for any other matter relating to this site or any third party website. This is a comprehensive limitation of liability that applies to all damages of any kind, including any direct, indirect, incidental, special or consequential damages (including damages for loss of business, loss of profits, loss of good will, loss of use, loss of data, cost of procuring substitute goods, services or information, litigation or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if an individual advises of the possibility of such damages. The limitations of liability set forth herein are fundamental elements of the basis of the arrangement between aqua action and you. The products, information and services offered on and through this site would not be provided without such limitations, notwithstanding the foregoing, the sole and entire maximum liability of aqua action entities for any reason, and your sole and exclusive remedy for any cause or claim whatsoever, shall be limited to the amount paid by you for any product, information or service purchased by you from aqua action on this site.
You agree to indemnify, defend and hold harmless Aqua Action Entities from and against all losses, expenses, costs and damages including attorney’s fees, resulting from your use of or contact on this Site, your use or your inability to use this Site or services, any products or services purchased or obtained by you in connection with this Site, any Site postings or activity related to your account made by you or another person, your violation of any terms of this Agreement, your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. You agree to cooperate as fully as reasonably required in the defense of any claim.
Site Usage & Usage Termination
You are required to establish an account on this Site in order to use certain features, such as making a purchase. You agree to provide accurate, true, complete and current information about yourself as prompted by this Site and to promptly update such information to maintain accurate, true, complete and current information. If you provide any inaccurate, false, incomplete or outdated information or Aqua Action at its sole discretion suspects that such information is inaccurate, false, incomplete or outdated, Aqua Action reserves the right to suspend or terminate your account and prohibit any and all current or future use of this Site or any portion thereof by you. During the registration process you will create a username and password. You are responsible for the confidentiality of your account and password and are fully responsible for all activities that occur under your account or password. You agree to immediately notify us of any unauthorized use of your account or password or any other security breach and to ensure that you exit from your account at the end of each session. You agree to be responsible for all charges resulting from the use of your account on this Site including charges resulting from unauthorized use of your account. We are not liable for any loss or damage resulting from your failure to comply with this section.
You agree to use this Site for lawful purposes and that you are responsible for your use of and communications on this Site. You agree not to post on or transmit through this Site any unlawful, infringing, defamatory, obscene, indecent, threatening, offensive or otherwise objectionable material of any kind including any material that encourages illegal conduct or conduct that would encourage civil liability, infringes on other’s intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use this Site in a manner that would interfere with normal operation or infringes on any others use of this Site.
You agree not to access this Site by any means other than the interface provided by Aqua Action. Creating or maintaining any link from another website to any page on this Site without prior written authorization from Aqua Action is prohibited. Displaying or running this Site or any information or material displayed on this Site in frames or through similar means on another website without the prior authorization of Aqua Action is prohibited. Any permitted links to this Site must comply with all applicable laws, rules and regulations.
Aqua Action makes no representation that Materials contained on this Site or that products described or offered on this Site are appropriate or available for use in jurisdictions outside the United States, or that this Agreement complies with the laws of any other country. Users to this Site outside the United States do so at their own initiative and risk and are responsible for complying with all applicable laws and regulations. You agree not to access this Site from any location or territory where its contents are illegal and that you and not Aqua Action are responsible for compliance with all applicable laws and regulations.
We reserve the right to terminate any account if your order is deemed fraudulent or credit card charges are disputed. You agree that Aqua Action may terminate or suspend your access to all or part of this Site, with or without notice, for any conduct that Aqua Action, at its sole discretion, believes is in violation of any part of this Agreement, laws or regulations or is harmful to another user or any Aqua Action parties.
The following shall survive any termination of the Agreement either by Aqua Action or you; Privacy, Liability Disclaimer, Severability; Interpretation, and Miscellaneous.
This Agreement constitutes the only Agreement between Aqua Action and any and all Site users with respect to the subject matter of this Agreement. This Agreement supersedes all prior or contemporaneous Agreements, representations, warranties and understandings, written or oral, with respect to the subject matter of this Agreement You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure of the benefit of and be enforceable against the parties and their respective successors and assigns.