Shipping Policy
Aqua Action Slides uses 3rd party couriers to deliver goods sold by us. All goods are covered by insurance during transport.
Delivery Times
May vary depending on the time of year and the distance the item needs to travel from our various warehouses throughout Australia.
Typical delivery times can be anything from 3-10 days as long as the item is in stock.
If the item is out of stock, delivery times can take up to 16 weeks from placement of order as the item would need to be ordered from the USA, which are then manufactured and shipped to one of the warehouses here in Australia.
Shipping times can vary greatly, we have no real control over these shipping times, so it is highly recommended to place your order or contact us well in advance to organise the delivery of your product(s)
If you have any questions in regards to shipping, please feel free to contact us at Aqua Action at anytime on (02) 9541 1041 or 0401 754 337. Alternatively you can email us at info@slides.net.au.
Important notes:
The postage cost of returning faulty or incorrectly packaged items will not be reimbursed unless you follow the above-mentioned process, as authorised by us.
Items will not be accepted by Aqua Action, nor will be eligible for a refund or exchange if:
– They are returned later than 7 days after you had received them
– If you did not contact info@slides.net.au for authorisation to send back your items prior to sending them to us.
If you have any questions about this shipping policy, the practices of this site, or your dealings with our website, you can contact us at: info@slides.net.au